CAMBRIDGE SHELL AND JADE is committed to providing quality products supplied to our customers. If for any reason you are not completely satisfied with any product supplied by CAMBRIDGE SHELL AND JADE, please return it to us in original condition within 14 days of receipt and CAMBRIDGE SHELL AND JADE will  refund your purchase price using the original payment method. read further into our Returns Policy below for more information.

How To Return

  • Contact us by email to advise that you wish to return the product
  • You can return within 14 days from dispatch of order
  • The items must be in original condition, and include all contents and packaging

When Returning Items

Address the parcel to:

PO BOX 899
Cambridge 3450
New Zealand

Note: Unfortunately, your postage charges on sales and returns are not refundable.
All reorders will be charged the standard delivery rate based on your delivery preference.

How To Reorder

Email us to discuss the products you wish to order.

More Information For Ease Of Returning

Returned articles are not insured by us against damage or loss.


Returns are credited in the manner in which they were originally paid. We will process a credit back through Stripe to your credit card.


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